For the Long-Term Success of My Clients, My Network is an Open Book
By Ruthie Oland
As a local real estate agent, Ruthie Oland's commitment to her clients extends beyond helping them buy or sell a home. She believes it's crucial to connect homeowners with reliable professionals who can help them maintain, improve, and safeguard their investment. Whether they require a skilled plumber, electrician, contractor, attorney, or financial advisor, Oland is ready to share her carefully curated network of professionals. Her referrals carry the weight of her reputation, so she approaches them with the same diligence she applies to her real estate practice. She ensures the individuals she refers reflect her own dedication to quality by carefully vetting them for their reputation, expertise, and communication skills.
Why Referrals Matter in Real Estate
A home is more than just a dwelling; it's a long-term investment that requires continuous care. Finding trustworthy professionals, especially for specialized or urgent work, can be a daunting task for many. Oland's goal is to alleviate the stress of finding skilled tradespeople and support her clients' needs long after the closing date by providing a network of vetted professionals. She understands that her recommendations not only fulfill practical needs but also contribute to her clients' long-term success.
How Ruthie Oland Builds and Maintains Her Referral List
Oland's referral list comprises professionals she personally endorses. She diligently notes positive experiences shared by friends, clients, or community members regarding local professionals. For easy access, she maintains a dedicated file on her phone containing names, trades, and sources of these recommendations. If a particular handyperson, roofer, or contractor receives multiple recommendations within her neighborhood or online community forums, she adds their name to her list, along with the original source.
Oland's responsibility extends beyond merely making referrals. After a referral, she follows up with her clients to gauge their satisfaction. This feedback is vital in determining whether she will continue recommending a specific professional. These insights help her keep her network current, ensuring it includes only the most dependable and trustworthy contacts.
Your Partner in Homeownership
Oland encourages anyone seeking reliable professionals for tasks ranging from minor repairs to major renovations to reach out to her. Whether they're embarking on a new project or simply need a dependable contact for routine maintenance, she is ready to assist. She aims to make homeownership a seamless and rewarding experience.